Identifying specific metrics (measurements to record progress over time) and indicators (variables typically used to measure program performance) can help ensure a low-income energy program achieves its goals. Metrics that are available and chosen for a community assessment can also be used in program evaluation to track progress. When selecting metrics based on program goals, program administrators need to consider the availability of data and the policies governing the release of data. For example, financial, health, and utility data is heavily protected and may not be accessible. Also, the cost and ability to process, analyze, and report data may be prohibitive. Some CELICA Partners, like the State of California, developed a low-income energy equity indicators framework as part of reporting to key stakeholders.
To learn more about developing metrics and indicators for low-income energy programs, see the CELICA Issue Brief: Using Data to Set Priorities and Track Success of Low-Income Energy Programs.